Upwork

Basic Info

Upwork is the world’s human and AI-powered work marketplace, connecting businesses with global AI-enabled talent talent and agencies in as little as 3 business days. From rapid project execution to strategic staff augmentation, Upwork helps businesses accelerate value creation, without the overhead of traditional hiring. Investment-backed businesses often use Upwork to access expert talent across marketing, design, product, AI, engineering and more.

Why work with us

Why Upwork?

Upwork is the world’s human and AI-powered work marketplace, connecting businesses with top-tier contingent talent and agencies. It’s built for speed and cost-effectiveness, enabling companies to:

Hire expert-vetted talent within 3–5 business days.
Access 10,000+ skill sets across 180 countries and 120 languages
Save 30–50% compared to traditional staffing.
Flexible engagement models: Fill short-term roles, augment teams with long-term resources, outsource entire business functions, or convert fractional resources into full-time hires.

Clients (53)

Zendesk Inc. is an American customer service software company headquartered in San Francisco, California, USA. read more

Chargebee is the leading subscription billing software powering end-to-end recurring billing, subscription management & auto invoicing for 2000+ SaaS businesses read more

See how Contentstack's headless content management system brings business & technology teams together to deliver personalized, omnichannel digital experiences. read more

Brochure

Video

Company focus

Services

Productivity Software

Human Resources Services

Industries

Financial Services

Hospitality

Telecommunications

Accounting

Alternative Dispute Resolution

Animation

Apparel & Fashion

Architecture & Planning

Automotive

Aviation & Aerospace

Banking

Broadcast Media

Business Supplies and Equipment

Chemicals

Computer Games

Computer Hardware

Computer & Network Security

Computer Software

Consumer Goods

Consumer Services

Cosmetics

Defense & Space

Design

Education Management

E-learning

Entertainment

Events Services

Executive Office

Fine Art

Food & Beverages

Fund-Raising

Furniture

Gambling & Casinos

Glass, Ceramics & Concrete

Government Administration

Health, Wellness and Fitness

Human Resources

Information Technology and Services

International Affairs

International Trade and Development

Investment Management

Legal Services

Leisure, Travel & Tourism

Logistics and Supply Chain

Luxury Goods & Jewelry

Management Consulting

Marketing and Advertising

Market Research

Media Production

Medical Devices

Music

Non-Profit Organization Management

Outsourcing/Offshoring

Pharmaceuticals

Public Relations and Communications

Research

Retail

Staffing and Recruiting

Translation and Localization

Venture Capital & Private Equity

Writing and Editing

Projects or Case studies (5)

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How Huntr, AI Company Expands Reach with Freelancers

THE CHALLENGE: Small team and self-funded, Huntr needs to be smart about growth. The strategy: build a robust library of SEO-driven content designed to support job seekers and boost brand visibility. THE RESULTS: Huntr hired a freelancer to not only create content, but also improve how it's done, using a suite of AI tools. So far, she's helped increase Google impression 3x, blog visits went from 0 to 140k in just a few months and they've seen steady double-digit growth in monthly content reviews. "We're an AI company that believes humans still play a vital role, keeping humans in the loop is central to how we operate" - Sam Wright Head of Operations & Partnerships

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Speed & Specialization - How PE-backed Jumio Scales with Upwork

THE CHALLENGE: Jumio, a leader in AI-driven identity verification and compliance, runs at a high velocity. VP of IT Peter Andrada keeps the pace by removing roadblocks. “My job is to enable our people to do their absolute best work,” says Andrada. “IT’s mission to accelerate and secure the business.” That means giving teams the resources to execute faster while maintaining high work quality and security. THE SOLUTION: Andrada uses Upwork to quickly tap freelance specialists—on his terms and timeline. That flexibility powers operational agility in three key ways: 1. Quickly access specialized skills across borders to support global teams. 2. Work with talent for as long as needed ork with talent for as long as needed like retaining standout freelancers after they complete their initial project. 3. Offload tactical work so team members focus on high-impact priorities.

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PGA of America Engineering Team 3x Faster Project Completion Times

THE CHALLENGE: For years, the engineering team would come up with great ideas, but they didn’t have time to build them out. They were caught between risking timelines to impress stakeholders and ignoring new ideas to maintain their strategic road map. THE SOLUTION: Upwork’s global talent marketplace made it easy to find devs with in-demand skills such as AWS, CSS, and ReactJS. When the team has a new idea, independent devs test proof of concept while the team remains focused on higher-value projects.

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Pipedrive - How a Global CRM Software Provider Drives Agility with Upwork

Pipedrive is a long-time Upwork customer. With the support of trusted freelancers from Upwork, including copywriters, content writers, designers, data analysts, translators, the Pipedrive SEO team has increased bandwidth to manage and publish a significantly higher volume of high-quality content. Pipedrive is a global customer relationship management (CRM) provider used by revenue teams across more than 100,000 businesses worldwide. While contributors on the internal SEO team are highly skilled and productive, the team faced bandwidth challenges with meeting increased demand for production and realized the need to engage external expertise. The results: 95% fill rate, 3x productivity across the SEO team and 3-5 days average time to hire.